Responsibilities
♦️Greeting guests upon arrival and making them feel welcomed.
♦️Administering check-ins and check-outs.
♦️Providing front desk services to guests.
♦️Assigning rooms and taking care of administrative duties.
♦️Delivering mail and messages.
♦️Processing guest payments.
♦️Coordinating with bell service and staff management.
♦️Being a source of information to guests on various matters such as transport and restaurant advice.
♦️Accommodating general and unique requests.
♦️Diffusing conflict or tense situations with guests.
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