LEAM Consulting Job Portal

Agent Relations Officer

  • Full Time
  • Oyo

Accelerex Network Limited is CBN licensed Super-Agent in Nigeria with the mission to deepen financial inclusion in Nigeria by providing innovative, simple, and accessible financial service solutions to the underserved through a network of most efficient agents.

We are recruiting to fill the position below:

Job Title: Agent Relations Officer

Locations: Abuja, Lagos, Ogun and Oyo

Employment Type: Full-time

Job Summary

đź”´Sale of RexAgent product and services.
đź”´Onboarding and deploy POS devices to viable agents at their various locations and ensure adoption by providing the required support.

Duties & Responsibilities

đź”´Onboarding of new viable agents/merchants on RexAgent platform within the location of coverage.
đź”´Sales of all RexAgent products and services to customers and drive the usage on a daily basis to achieve set goal
đź”´Provision of first level support to agents/merchants to ensure retention of agent transactions.
đź”´Ensure visitation of all agents at least once a month to monitor transaction, reconfirm presensse in location and to discuss other RexAgent business needs.
đź”´Maintain daily monitoring and tracking of agent activity and ensure follow up where agent does not transact agent or is performing poorly. This will ensure retention of agents.
đź”´Carry out onsite training of agents once onboarded and carry out monthly training/assessment of agents once visited.
đź”´Swapping of agent terminals where all process for terminal upgrade/downgrade has been followed through
đź”´Troubleshooting of agent/terminal issues, escalate to necessary team to ensure resolution.
đź”´Prompt replacement of terminals in cases of fault to retain agent relationship.
đź”´Drive the growth of the business to achieve the required revenue
đź”´Monitor, track and manage allocated expenditure. Ensure usage of what it is required.
đź”´Ensure the submission of daily and weekly report to manage for review and collation for management decision
Any other assignment manager.

Job Requirements

đź”´Minimum education level – OND in any accredited and reputable institution.
🔴A minimum of 1 years’ working experience in any sales and customer-facing role.
đź”´Relevant industry experience is an added advantage.

Application Closing Date
30th June, 2023.

Method of Application
Interested and qualified candidates should send their updated CV and Application Letter to: careers@accelerexnetwork.com using the Job Title as the subject of the mail.

Note: Only candidates who reside/live in Lagos (Alimosho to be specise), Ogun, Oyo and Abuja are to apply.

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