In chaos lies opportunity
Aside from acute chaos, which is caused inevitably by a standalone fail event and requires disaster recovery activities to mitigate, the most common cause of chronic chaos in the workplace is lack of ownership.
This lack of ownership can be the result of a variety of elements: poor business architecture, lack of infrastructure, inadequate or incompetent management, or an inappropriate organizational structure, an incorrect process, an inadequate system… The list can go on and on.
Chronic chaos presents a formidable to the decerning career builder identify the glaring spaces that un-owned – it will normally be a point of absent or underserviced governance, processes or management then grab it and make it yours. Build your portfolio of ownership and you will by default refine your role and it can only be in the upwards direction.
This draws off the ‘be part of the solution’ approach, but it’s more specific to a chaotic environment
Instead, keep your head whilst everyone is losing theirs; see the wood for the tree and use it to your advantage by taking control where is none – it can only result in positive progression.
We all experience chaos at least occasionally in our day-to-day lives. Many of us experience it daily. Most people don’t love it and often struggle with chaos when it shows up, let’s face it, we live in a chaotic world.
It would be nice if leading a family, a team or a company was predictable, slow-paced, and packed with easy decisions, but it’s not. Many people struggle when things are in disarray – so to be a good leader, you’ve learned that you must lead through the chaos.
In times of uncertainty, we may be tempted to create structure and order, because it feels safe and predictable. It will help our teams be less stressed, calmer, and more productive, right? Well, it’s also at these times that companies need to spur innovation. Innovation is all about disruption, change, and the new. Innovation needs some chaos. Operationalizing it isn’t going to help us innovate and that isn’t what our people really need.