Office Assistant’s responsibilities include taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners. They help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required.
Organize office and assist associates in ways that optimize procedures
Sort and distribute communications in a timely manner
Create and update records ensuring accuracy and validity of information
Schedule and plan meetings and appointments
Monitor level of supplies and handle shortages
Resolve office-related malfunctions and respond to requests or issues
Coordinate with other departments to ensure compliance with established policies
Maintain trusting relationships with suppliers, customers and colleagues
Perform receptionist duties when needed
Requirements and skills
Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
Knowledge of “back-office” computer systems (ERP software)
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office
An Office Assistant’s responsibilities include taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners. They help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required.
Office Assistant needs to have excellent organizational skills and a good eye for detail so nothing falls through the cracks, but they also must be able to work well with others and customers if needed. They often use critical thinking when making decisions independently, which is helpful during busy hours.